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Graphical User Interface (GUI)
Eradication Process
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What are remapped sectors?

Category: Eradication Process

When a sector on a disk is found to be ‘bad’ or unstable by the firmware of a disk controller, the disk controller remaps the logical sector to a different physical sector. Typically, automatic remapp...

What is a host protected area (HPA)?

Category: Eradication Process

The Host Protected Area (HPA) as defined is a reserved area on a Hard Disk Drive (HDD). It was designed to store information in such a way that it cannot be easily modified, changed, or accessed by th...

What does the red dot with the number mean in the Model column?

Category: Graphical User Interface (GUI)

This indicates that the disk drive is SATA. The number indicates its data transfer rate, e.g. 3 = 3Gb/s, 6 = 6Gb/s. Versions: All

GUI's progress bars are stuck on "starting."

Category: Graphical User Interface (GUI)

It is possible that the version of the software you have reflects the version 1.1.4 or older's directory naming convention. Which was "revert." The naming convention has been changed to "verityes." Th...

What is the difference between the Web Report and Live Web Report?

Category: Reporting & Log Files

The Web Report contains drive information that includes:  1. Device Address  2. Model  3. Serial Number  4. Eradication Progress  5. Sector Size  6. Eradication Method  7. Drive Capacity  8. Start Dat...

What different block (sector) sizes does the software support?

Category: Eradication Process

The Verity Eradication Software can eradicate any disk drive independent of its sector size. For example, disk drives connected to servers are sometimes formatted with unconventional sector sizes, e.g...

Generating Certificates & Custom Fields

Category: Reporting & Log Files

Please see the attached video on how to customize fields for generating certificates and full inventory PDFs. NOTE: for first time viewing videos in Linux you may need to install GStreamer Multimedia ...

Individual certificates or full inventory generating in HTML format

Category: Reporting & Log Files

When clicking on generate individual certificates or generate full inventory they printout in HTML format. It is possible that the utility that generates the PDF report has become corrupt and or needs...

Where can I see what bugs were fixed/features were added in the new update(s)?

Category: Revert Eradication Application Updates

Release notes and/or a changelog will be published along with every update and will be available through the Revert Help Desk. Versions: All

How can I update the software if I don’t have Internet access at my site?

Category: Revert Eradication Application Updates

If it is determined that an update must be downloaded and installed manually, a Field Support technician will work with you directly. Please submit a ticket to contact Field Support. Versions: All

Can I roll back an update if I encounter problems?

Category: Revert Eradication Application Updates

It depends. First, you must determine if there is a workaround, which may either be found in the User Manual or by contacting Field Support by submitting a ticket. If it is determined that an update r...

How do I install/apply updates?

Category: Revert Eradication Application Updates

When connected to the Internet, the Verity Eradication Software will search for available updates. 1. If/when an update is available, a clickable Download link will appear in a green bar right below t...